Store Policy

Customer Care

Order Confirmation and Service Terms:

1. Order Confirmation

   - Your order submission implies your agreement with the following terms and conditions.

2. Service Scope

   - We specialize in providing design services, including electronic and original design files, excluding the production or delivery of physical products.

3. Pricing and Payment

   - Pricing will be determined based on service type, scale, and complexity, and cannot be altered after confirmation.

   - Payment methods will be specified upon order confirmation, requiring completion within the stipulated time.

4. Revisions and Changes

   - Reasonable revisions will be entertained; however, extensive modifications beyond the agreed scope may result in additional charges or delayed delivery.

5. Intellectual Property

   - Intellectual property rights for original designs transfer to the client upon final payment completion.

   - We reserve the right for portfolio display and promotion unless otherwise agreed upon in writing.

   - If necessary, please explicitly state copyright ownership for designs.

6. Order Cancellation

   - Cancelling an order may entail additional charges; kindly contact us before cancellation for relevant details.

7. Delivery

   - Design files will be delivered after final payment completion, with specific delivery methods notified in advance.

8. Applicable Laws and Dispute Resolution

   - This contract is governed by Malaysian law.

   - Any disputes should be resolved amicably; if unresolved, they will be submitted to the appropriate courts.

These terms and notices are designed to ensure a smooth design process while safeguarding the interests of both parties. We appreciate your cooperation and understanding.